- Alison HermanceAsked on September 11, 2017 at 08:03 PM
I have had the same account for years and have never had a problem accessing it, but now none of my passwords work, and the system won't send me a reset link.
Can you help?
- JotForm SupportKevin_GAnswered on September 11, 2017 at 08:31 PM
I was unable to find an account related to the email address you used to open this post, but I found one related to this email address "a******e*****e@d******r******re.org".
If you recognize the email address, then you could issue a password reset from our login page, enter either that email address or your account username, the email should be sent as it's not in our bounce list.
I hope this helps.