My WP embedded form is not showing

  • ap1313
    Asked on September 11, 2017 at 9:16 PM

    Hi,

     

    my form named"equustek" disappeared from my site http://www.equustek.com/contact-2/, even though i deleted some submissions to stay under 500 , the form is not coming back on the page.

     

     

    Page URL: http://www.equustek.com/contact-2/
  • Support_Management Jotform Support
    Replied on September 11, 2017 at 9:55 PM

    Your form doesn't show up on your website because the iframe width is set to 1px.

    My WP embedded form is not showing Image 1 Screenshot 30

    To fix this, you'd have to change the iframe width on your website directly (not in JotForm). Use the following codes:

    iframe {

      width: 100% !important;

    }

    Result: 

    My WP embedded form is not showing Image 2 Screenshot 41

    If you need help finding the style.css file you're using for your current theme, refer to this support page from Wordpress: https://codex.wordpress.org/Finding_Your_CSS_Styles 

  • ap1313
    Replied on September 12, 2017 at 7:15 AM

    i added the code and it fixed the problem, thanks

  • ap1313
    Replied on October 27, 2017 at 12:38 AM

    Hi, the form disappeared again. Do not know why, there is no i frame in the code. Any idea why?

  • Support_Management Jotform Support
    Replied on October 27, 2017 at 2:59 AM

    I checked your website http://www.equustek.com/contact-2/ and can see the form though. Here's how it looked like from my perspective:

    My WP embedded form is not showing Image 1 Screenshot 20

    Are you still not seeing the same from your end? If so, can you please share a screenshot of how that page looks like from your end?

    Related guide: How-to-Post-Screenshots-to-Our-Support-Forum