SSL encryption not available for my jotform

  • jonathantsho
    Asked on September 12, 2017 at 12:15 AM

    Hi Jotform, all of my forms are not SSL encrypted / secure - we were wondering if you have a solution / resolution to this issue as we pass quite sensitive information through these forms (payment, resume, cover letter, contact info).

    Thank you!

    https://form.jotform.ca/71367953476267/

     

    please email me at jonathantsho@gmail.com!

     

     

    Jotform Thread 1244995 Screenshot
    Page URL: https://form.jotform.ca/71367953476267/
  • Kiran Support Team Lead
    Replied on September 12, 2017 at 1:35 AM

    This is due to the image added to the form which is being displayed on a website which is not SSL enabled. 

    http://getrecruitmate.com/img/animatedlogo.gif

    Instead of adding the direct URL to the form, you may consider uploading it to the form so that the form should not be displaying any security warnings. 

    Please get back to us if the issue still persists. We will be happy to take a look again.