Not able to access form with URL.

  • Profile Image
    MihaelaVincze
    Asked on September 12, 2017 at 07:18 AM

    Good afternoon,

     

    We have created a Jotform that currently can't be accessed (i.e: make a duplicate or enable it).

    The link to the form is:

    https://eu.jotform.com/build/63352289237966 

     

    Thank you very much for your support.

     

    Kind regards,

     

    Mihaela Vincze

  • Profile Image
    ashwin_d
    Answered on September 12, 2017 at 09:12 AM

    Is this your form? This form is not there in your account but associated with a different account. I did check this form and did not find any issue with that. This form is active and you should be able to submit is without any problem. 

    Do you mean to say that you are unable to access this form or clone it in your account? The form URL which you have shared is actually form edit URL and the correct URL to access form should be:  https://eu.jotform.com/63352289237966

    Do try to access or clone it with the above URL and get back to us if you have any trouble.