Upload image with "Arbitrary Links" option not working in "File Uploader by Uploadcare" widget.

  • illusivewooddesigns
    Asked on September 12, 2017 at 7:50 AM

    Hi, I have had a few people say that they can't get the image uploader to work. Is it something I have done wrong or is there something I can do to fix this?

    Thanks!

    Lauren.

     

  • sabbirahmedchow
    Replied on September 12, 2017 at 9:44 AM

    I have cloned your form and check the upload image thing. I found its working fine. You can check my form here:

    https://form.jotform.me/72543579444465


    Please check your image uploader again and let us know.

     

     

  • illusivewooddesigns
    Replied on September 12, 2017 at 10:43 PM
    Hi,
    Thanks for your response.
    It works fine for local files but doesn't seem to work with the 'arbitrary links' option.
    Thanks.
    Illusive Wood Designs
    1470 Kyogle Road, Uki.
    0421 742 680
    ________________________________
    ...
  • Ashwin JotForm Support
    Replied on September 13, 2017 at 2:13 AM

    I'm sorry for the trouble caused to you. 

    I did test your embedded form and I was able to replicate the issue you were having. It seems there was a space in the API key added in your "File Uploader by Uploadcare" widget and that was causing this issue. I have now removed the space and that seems to have fixed this issue. I was able to upload file with arbitrary link. Please check the screenshot below:

    Upload image with Arbitrary Links option not working in File Uploader by Uploadcare widget Screenshot 20

     

    I would suggest you to please test your form again and get back to us if the issue persists.