Unable to submit my form on a mobile device

Hi,

I failed to submit  the form via mobile even I had installed the widget "mobile responsive".

Please kindly suggest the way to solve the problem.  This is the barrier for me to subscribe the jotsform  

Thanks,

Ken Tung

I am assuming that you're referring to this form: http://www.jotform.me/form/72534647642461

I opened your direct form link (http://www.jotform.me/form/72534647642461) and I was not able to replicate the issue. Here's the screen capture of my test submission:

Is your form embedded on a website? If yes, please provide the website URL so we can further check it.

We'll wait for your response. Thank you.

 

yes, we integrated the jotform into our website and cause the issue. As I
used your jotform link direct, it works on my iPhone 6s without problem.
Thanks for your response. I have informed our webpage maker to make the
hyperlink instead of embedded it on our web.
I will seek for assistant if we are having further issue.
Thanks for your quick response.
...

If the issue persists, please try to embed your form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

Thank you.