Field labels not showing up in preview or the published form

  • CEadmin2101
    Asked on September 12, 2017 at 2:02 PM

    When I am building my form, I can see the labels I specifically named for my form, but when I check the preview or the published version, they don't show. 

  • Chriistian Jotform Support
    Replied on September 12, 2017 at 2:14 PM

    I checked your forms http://www.jotform.us/form/72545046710149 and http://www.jotform.us/form/72326471110142 and the labels are shown properly.

    Can you please give us a screenshot of the part/labels in question?

    If you are working on a different form, please give us the form URL as well.

  • CEadmin2101
    Replied on September 12, 2017 at 2:43 PM
    https://www.jotform.com/build/72545046710149
    Is the form I'm working on.
    Here are the screen shots--The Name Element is the one that is causing
    issues.
    Look at Student 1 Name in building platform and then see it in preview,
    student 1 Name label is gone.
    Thanks-
    Beth
    ...
  • CEadmin2101
    Replied on September 12, 2017 at 2:44 PM
    I tried attaching the screen shot, but this email doesn't like
    attachements over .50 mib
    So, I will send from this email: bethharvey5@gmail.com
    ...
  • Chriistian Jotform Support
    Replied on September 12, 2017 at 2:56 PM

    Please follow this instructions in https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum in order to post screenshot to this forum.

    Nevertheless, I think you are referring to the labels of the fields shown below.

    Field labels not showing up in preview or the published form Image 1 Screenshot 20

     

    To solve this, please inject the following CSS to your form.

    .form-label-top, .form-label-left, .form-label-right, .form-html {

        color: #FFF !important;

        display: block !important;

    }