PayPal sent me a warning email for IPN settings

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    jrpantherbball
    Asked on September 12, 2017 at 08:58 PM

    Hello Junior Panther Basketball ,

    Please check your server that handles PayPal Instant Payment Notification (IPN) messages. Messages sent to the following URL(s) are not being received:

    https://www.jotform.com/ipns/paypal.php

    If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information.

    Once you or your service provider fix this problem, you or your service provider can resend the failed messages from the IPN History page. If this problem continues, PayPal may disable the IPN feature for your account.

    Thank you for your prompt attention to this issue.

    Thanks,

    PayPal

  • Profile Image
    Kiran
    Answered on September 13, 2017 at 01:07 AM

    It looks like your PayPal account is not set with the JotForm URL in the Notification settings of IPN. Please follow the steps provided in the guide below to fix the issue.

    https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account

    If you further receive any notification from PayPal, please do let us know here. We will be happy to take a look again.