- sunriverwomensclubAsked on September 12, 2017 at 10:20 PM
I created a 5 page grant application form and at the end it said, Oops, there's a problem, refresh the page and then all the pages except page 1 were gone.
This does not make me very confident in using the JotForm program. Is there any way to retrieve all that I did?
- JotForm SupportjonathanAnswered on September 13, 2017 at 01:58 AM
We apologize for the inconvenience caused. I was able to reproduced the issue when I test using a clone of your form in my Form Builder.
It seems there is a glitch with our Form Builder when editing this form. I have now forwarded this issue to our higher team support so that they can investigate further and fix.
We will notify you at once when fixed.
- JotForm SupportjonathanAnswered on September 13, 2017 at 02:30 AM
Our backend team have already fixed the issue with the Form Builder not being able to load and edit the form. Please check also in your form.
Do let us know if issue still persist on your form.