What is a sub-user account?

  • Profile Image
    Asked on September 13, 2017 at 12:17 AM

    Trying to figure out the best plan for me to upgrade to.

  • Profile Image
    Answered on September 13, 2017 at 02:49 AM

    UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

     If you would like to have additional users added to your account, please check out JotForm Enterprise.

    In some cases, you might need to share the control over the form with another person. That person can see the submissions of the specific form and edit it due to the permission you have given. So, this person is called a sub-user. For detailed information regarding sub-users, please check the following guide: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    As far as I have checked your account, you have a Free plan. In the free plan, you are allowed to add only 1 sub-user. Please find the complete list per plan below:

    Bronze: 3 Subusers

    Silver: 10 Subusers

    Gold: 100 Subusers

    For detailed information regarding pricing of these plans, you can check the following page: https://www.jotform.com/pricing 

    I hope this helps.