Title of form not showing when shared in facebook messenger

  • mybackcracker
    Asked on September 13, 2017 at 12:49 AM
    when I share this form through facebook messenger , it says : Heading, please click... as pictured below...what do I change so that the title of the form shows up?
  • Support_Management Jotform Support
    Replied on September 13, 2017 at 3:14 AM

    Please keep in mind this isn't JotForm-related - It has something to do with how and when Facebook last scraped the URL you're posting and their raw OG tags.

    For your convenience, I've fixed this for you now.

    From:

    Title of form not showing when shared in facebook messenger Image 1 Screenshot 40

    To:

    Title of form not showing when shared in facebook messenger Image 2 Screenshot 51

    But, in case you encounter this issue in the future, here's what you need to do:

    1. Go to this page https://developers.facebook.com/tools/debug/sharing/ 

    2. Paste your Form URL

    Complete guide: Where-to-Find-My-Form-URL 

    3. Click the DEBUG button

    4. Scroll down to see how the URL is being shared in Facebook

    5. Click the SCRAPE AGAIN button

    Title of form not showing when shared in facebook messenger Image 3 Screenshot 62