Title of form not showing when shared in facebook messenger

  • Profile Image
    mybackcracker
    Asked on September 13, 2017 at 12:49 AM
    when I share this form through facebook messenger , it says : Heading, please click... as pictured below...what do I change so that the title of the form shows up?
  • Profile Image
    Jim_R
    Answered on September 13, 2017 at 03:14 AM

    Please keep in mind this isn't JotForm-related - It has something to do with how and when Facebook last scraped the URL you're posting and their raw OG tags.

    For your convenience, I've fixed this for you now.

    From:

    To:

    But, in case you encounter this issue in the future, here's what you need to do:

    1. Go to this page https://developers.facebook.com/tools/debug/sharing/ 

    2. Paste your Form URL

    Complete guide: Where-to-Find-My-Form-URL 

    3. Click the DEBUG button

    4. Scroll down to see how the URL is being shared in Facebook

    5. Click the SCRAPE AGAIN button