How can I make fields required based on user's answers?

  • arthurchee72
    Asked on September 13, 2017 at 5:30 AM

    Hi There,

    i need the user to at least fill in one of the column as mandatory

    - Email address OR contact number

    how do i do that?

    Jotform Thread 1246323 Screenshot
  • Rose
    Replied on September 13, 2017 at 7:42 AM

    Thank you for contacting us.

    We have a feature which exactly meet your requirement. This feature is enable/require condition logic where you can find more details at the following user guide. 

    https://www.jotform.com/help/367-How-to-Make-a-Field-Required-Based-on-User-s-Answer

    For your case, you need to set following conditions:

    How can I make fields required based on users answers? Image 1 Screenshot 30

    The above conditions work on the principle that if one of the fields are filled, the other field becomes not mandatory. However, please do not forget to make require both fields. Here is the demonstration of this feature:

    How can I make fields required based on users answers? Image 2 Screenshot 41

    If you have more questions, please do not hesitate to contact us. We would be pleased to assist you for any issue you may have.