What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have edited my form and saved it ....All ok so far, but when I test it...all the old fields come through on my email as though I've not edited .

    Asked by 1manandvan on January 26, 2011 at 06:45 AM
  • Profile Image
    JotForm Founder

    Answered by aytekin on January 26, 2011 at 08:41 AM

    You should probably reset the email. To do that:

    1. Open your form on the Form Builder and then:

    2. Click on "Setup and Share" tab,

    3. Click on "Email Alerts",

    4. Select "Notification",

    5. Click on "Delete Email" button,

    6. Click on "Email Alerts" again,

    7. Click on "Add New Email" and complete the wizard.