Items not attaching to upload file button

  • Profile Image
    luntiands
    Asked on September 13, 2017 at 10:04 AM

    Hello there were 2 occasions today where my clients are not able to upload files (or failing) from the upload file button.

    This has happened a few times previously but I rarely get 2 unsuccesful attempts in a day.


    Can someone help me?

    Also the google map widget doesnt seem to automatically find the address inputed on the search address bar.
  • Profile Image
    John_Benson
    Answered on September 13, 2017 at 12:18 PM

    Are you referring to this form (http://www.jotformpro.com/form/72497452315965)?

    If yes, I was not able to see the File Upload field added to your form. Please add the File Upload field so we can further investigate the issue. Here's a guide on how to create a file upload: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms

    We will be addressing your other question, on this thread: https://www.jotform.com/answers/1246642