What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    At the moment I use the free account, what happens if my submissions go over the limit in a month

    Asked by marcos_owners_club on January 26, 2011 at 07:14 AM

    will I get notified and can then update so I do not loose the submissions?

    The submissions form has a paypal element what happens to that part if i go over the limit

    I would obviously then subscribe to the premium up until the point when it is no longer required, but i just need to be sure I am not going to loose things.

    regards

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 26, 2011 at 08:44 AM

    When you go over your limits you will receive an email that says your account is scheduled to be disabled on the next business day noon EST. For example, if you are over limit on a Friday, your account will be disabled on Monday noon. If you do not want your forms to be interrupted you can upgrade your account during this time.