- mybackcrackerAsked on September 13, 2017 at 10:44 AM
So we have had multiple people make donations..according to the submission sheet... but all of them are listed as incomplete... what does that mean?
- JotForm SupportChriistianAnswered on September 13, 2017 at 12:31 PM
Can you please check if you have your IPN enabled in your account. If not, please enabled it. Please see this guide.
- mybackcrackerAnswered on September 13, 2017 at 01:00 PM
Thank you but the problem was that the Paypal address wasn't correct. So that is why they were coming through as incomplete. I corrected the matter and now I am getting the notifications. Thank you very much for your time. Sorry to bother you with a question I should have answered by checking the info first.