Paypal Integration: Customer data go to Incomplete Payments

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    mybackcracker
    Asked on September 13, 2017 at 10:44 AM

    So we have had multiple people make donations..according to the submission sheet... but all of them are listed as incomplete... what does that mean?

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    Chriistian
    Answered on September 13, 2017 at 12:31 PM

    Can you please check if you have your IPN enabled in your account. If not, please enabled it. Please see this guide.

    How to Enable IPN on your Paypal Account

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    mybackcracker
    Answered on September 13, 2017 at 01:00 PM

    Thank you but the problem was that the Paypal address wasn't correct. So that is why they were coming through as incomplete. I corrected the matter and now I am getting the notifications. Thank you very much for your time. Sorry to bother you with a question I should have answered by checking the info first.