Why some lists are not showing in Aweber integration?

  • Profile Image
    Asked on September 13, 2017 at 12:42 PM

    Hey JotForm Team,

    Just signed up to give it a try. Everything looks fantastic!

    However, when I go to integrate my form with my Aweber account, the account does link and does show many of my lists in the dropdown, but there are many missing lists as well.

    I verified with Aweber that all my lists are cleared for API communication - but that's just if a subscriber is added via API and shouldn't effect your GET requests from my Aweber account.

    It is worth note that we have 200+ lists. Maybe there's a timeout issue? We also use a 3rd party service called Aweber ProTools (not affiliated with Aweber) that also pulls all our lists, but I see all of them in their UI.

    This leads me to believe there is something a little different about your request into my Aweber account that may be limiting the lists displayed in the dropdown UI in your integration tab.

    Any advice would be greatly appreciated.

  • Profile Image
    Answered on September 13, 2017 at 02:05 PM

    It's hard to test such situation, and I'm not sure if there is a list length limit, but let me ask something regarding Aweber ProTools, since I didn't use it so far, did you create lists there or in Aweber directly?

    Also, the lists that are not showing, are those created all on Aweber, like the rest of the lists?

    Thank you!

  • Profile Image
    Answered on September 13, 2017 at 04:43 PM
    Yes, all lists were created in Aweber.
    Trevor Stoll
    National Financial Educators Council
    Financial Literacy Solutions. Delivered.
    Phone: 415.729.7290 ext 7010
    Fax: 714.364.8777
  • Profile Image
    Answered on September 13, 2017 at 07:04 PM

    I did some testing and each new list I created did show up in the integration menu.  Are newly created lists showing as options or does it show random lists?  There aren't many options in aweber when setting up lists so there shouldn't be any lists excluded due to how they were set up.

    Let us know what you can and if need be we can forward this to our developers for confirmation on whether or not there is a maximum number of lists that can be chosen from when setting up the integration: