Requirements not working

  • ericahaller
    Asked on September 13, 2017 at 2:48 PM

    We have the appointment slots widget set to be required to submit and have already had two people pay and submit without the form.  There are a lot of people who have been sent this link so we need to get this fixed pretty quickly.

     
  • ericahaller
    Replied on September 13, 2017 at 2:52 PM

    Hello??

  • Elton Support Team Lead
    Replied on September 13, 2017 at 5:33 PM

    I have replied your first thread https://www.jotform.com/answers/1246857. My colleague has also responded the other thread https://www.jotform.com/answers/1246828.

    I think I got what you mean now. However, upon checking your last edited form (72264894640968), the appointment slot is not required.

    Requirements not working Image 1 Screenshot 20

    This makes it possible for the users to skip this question.

    Or perhaps you are referring to a different form? 

    Please stick to this thread only if you have more questions. This makes it easier for us to provide you assistance without jumping to different threads.

    Thanks for your understanding. 

  • ericahaller
    Replied on September 14, 2017 at 12:32 PM

    Hi,  At first I had each date properties selected to be "Required: YES" and then used conditional logic to hide and show the forms.  That ended up not working so I made more conditional logic that says if the date is picked, a time needs to be selected and it seems to be working now.  I just wanted to confirm that this is an appropriate solution and isn't going to lead to any new problems.  Thanks.

  • Elton Support Team Lead
    Replied on September 14, 2017 at 1:43 PM

    That's actually a good solution.

    We are also glad that it is working now.

    Cheers!