Test notification is always sent to default account address

  • Profile Image
    amyschisler
    Asked on September 13, 2017 at 03:21 PM

    I am trying to change the autoresponder and reply email on the submit button, but the test email keeps going back to the previous email. I even deleted the submit button and started from scratch, and it still went to the previous email.  

    As you can see in the attachment, I am asking for emails to go to cwaddell, but they are going to amyschisler. This is a happening on two forms:

    https://form.jotform.us/72555007479159

    and

    https://form.jotform.us/72147905379162

    Please advise.

    Thank you,

    Amy

  • Profile Image
    david
    Answered on September 13, 2017 at 06:01 PM

    The test email will always be sent to the default address associated with your account.  If you want to test different email addresses, it would require sending a submission through the form.

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address