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amyschislerAsked on September 13, 2017 at 3:21 PM
I am trying to change the autoresponder and reply email on the submit button, but the test email keeps going back to the previous email. I even deleted the submit button and started from scratch, and it still went to the previous email.
As you can see in the attachment, I am asking for emails to go to cwaddell, but they are going to amyschisler. This is a happening on two forms:
https://form.jotform.us/72555007479159
and
https://form.jotform.us/72147905379162
Please advise.
Thank you,
Amy
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David JotForm SupportReplied on September 13, 2017 at 6:01 PM
The test email will always be sent to the default address associated with your account. If you want to test different email addresses, it would require sending a submission through the form.
https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address