New Form Layout: fields are shifting to the right side when Hidden Box widget is present

  • carssara
    Asked on September 13, 2017 at 3:41 PM

    Hi, I'm creating a basketball registration form and it is not displaying correctly. The slides only 'slide' to the edge of the screen so that the majority of it ends up being cut off making it impossible to fill out the information. If there is a simple 'scroll through' option or a solution please let me know as that would be greatly appreciated. The site also won't allow me to attach a screenshot of the issue.. Thank you 

  • Welvin Support Team Lead
    Replied on September 13, 2017 at 6:30 PM

    It's the hidden box that's causing the form to shift to the right side.

    New Form Layout: fields are shifting to the right side when Hidden Box widget is present Image 1 Screenshot 30

    I'm submitting a ticket about it. A workaround would be to remove it for now or go back to the legacy form layout.

    In the form settings. Just navigate to Settings > Show More Options > Form Layout to Legacy Layout:

    New Form Layout: fields are shifting to the right side when Hidden Box widget is present Image 2 Screenshot 41

  • İrem JotForm Developer
    Replied on September 22, 2017 at 6:23 AM

    Hello,

    We are sorry for the inconvenience caused.

    The problem should be fixed. Now, your form should work as expected. Please check your form and let me know if you'll need anything further.

    Thank you for contacting us!