New form layout not working properly on IE.

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    westernsafety
    Asked on September 13, 2017 at 03:48 PM

    I've a form implemented on a Shopify store and when viewing it on IE the form 'pages' don't finish transitioning to the prior or next page and the form doesn't submit.  Here's a screencast pointing out what's happening:

    https://screencast.com/t/kePEm9tefI

    Help would be greatly appreciated.

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    EltonCris
    Answered on September 13, 2017 at 06:27 PM

    I tried the new form layout on IE 11 - Windows 10 and it is working fine.

    Perhaps the problem is specific to your embedded form. Try to re-embed your form using its iframe embed code. This might help fix the problem.

    Since the embedded form was changed to legacy layout, we can't do any further tests.

    Thanks