What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does my month end when I upgrade to a Premium account?

    Asked by tbikeanna on August 29, 2012 at 07:46 PM

    If I were to upgrade to a premium account for $9.95 tomorrow, 8/30/12, I assume that the begin date of my "month" would be 8/29/12, but what would be the end date of my month? Would my credit card be automatically charged the $9.95 each month around the 29th? Thanks.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 29, 2012 at 08:17 PM

    Your renewal date would be the same day (and time) you have upgraded your account.

    For example, if you upgrade tomorrow (08/30) at 12 noon, the end date would be (09/29) and the renewal date will be on the following day.

    By the way, all JotForm accounts, paid or not, resets on the first day of every month. Your subscription's start or end date will not matter.