Payment Integrations: How to make error during transaction message mobile responsive?

  • Profile Image
    awsf
    Asked on September 13, 2017 at 09:04 PM
    This multi-page form is so mobile responsive and works so well on all devices, it's disappointing to have this payment failure message really break the seamless user experience. 
  • Profile Image
    Kevin_G
    Answered on September 13, 2017 at 09:29 PM

    I have just checked this on my end and noticed the message displays properly when loading the direct link; however, the issue only seems to happen when the form has been embedded. 

    This is how the message shows when the direct link is used: 

    This is how the message displays when testing the embedded form: 

    I will forward this to our second level so our developers can take a look on this, we will keep you updated on this thread.