How do I remove the Jotform Branding?

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    Asked on September 13, 2017 at 09:42 PM

    I upgraded but the 'powered by jotform' is still there under the submit button - how do I remove this?

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    Answered on September 13, 2017 at 11:25 PM

    We would like to apologize for any inconvenience. I can confirm that your account is now subscribed to the Bronze Monthly plan. And I can assume that the option to enable the Jotform Branding in your account settings is already disabled —

    I have checked your form and the Jotform Branding is not visible.

    If this is not what you are seeing on your end, I suggest you try clearing your web browser's cache/data or try loading your form on a different browser.