When you hit submit, instead of showing the thank you message, it is displaying the jot form ad.

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    newlifechurch1
    Asked on September 14, 2017 at 01:55 AM
    2. When you hit submit, instead of showing the thank you message, it is displaying the jot form ad.
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    BJoanna
    Answered on September 14, 2017 at 02:16 AM

    The thank you page is blank because the text and the image are white. 

    To resolve this issue you have to change the Palettes. 

    To remove the JotForm footer, you have to uncheck the JotForm Branding option on the settings page of your account.

    Hope this will help. 

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    BJoanna
    Answered on September 14, 2017 at 03:44 AM

    Your reply is not shown here on the forum, so I will quote it from the email that I received.

    'how do you change the text color of the thank you page to black?'

    Based on your reply from this thread https://www.jotform.com/answers/1247367 I now understand why the Thank You message is white. 

    If you change the 'Welcome page' Title color the color of the Thank You page will also be changed. It is not possible to change only the color of the Thank You page. 

    If you want to have more possibilities to customize each section of your form, I would suggest you to switch your form to the 'Legacy Layout'. This can be done on the settings page of your form.