When you hit submit, instead of showing the thank you message, it is displaying the jot form ad.

  • newlifechurch1
    Asked on September 14, 2017 at 1:55 AM
    2. When you hit submit, instead of showing the thank you message, it is displaying the jot form ad.
  • BJoanna
    Replied on September 14, 2017 at 2:16 AM

    The thank you page is blank because the text and the image are white. 

    When you hit submit, instead of showing the thank you message, it is displaying the jot form ad Screenshot 40

    To resolve this issue you have to change the Palettes. 

    When you hit submit, instead of showing the thank you message, it is displaying the jot form ad Screenshot 51

    To remove the JotForm footer, you have to uncheck the JotForm Branding option on the settings page of your account.

    When you hit submit, instead of showing the thank you message, it is displaying the jot form ad Screenshot 62

    Hope this will help. 

  • BJoanna
    Replied on September 14, 2017 at 3:44 AM

    Your reply is not shown here on the forum, so I will quote it from the email that I received.

    'how do you change the text color of the thank you page to black?'

    Based on your reply from this thread https://www.jotform.com/answers/1247367 I now understand why the Thank You message is white. 

    If you change the 'Welcome page' Title color the color of the Thank You page will also be changed. It is not possible to change only the color of the Thank You page. 

    If you want to have more possibilities to customize each section of your form, I would suggest you to switch your form to the 'Legacy Layout'. This can be done on the settings page of your form. 

    When you hit submit, instead of showing the thank you message, it is displaying the jot form ad Screenshot 20