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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form not found error, both in preview and after hitting the submit button

    Asked by keescreampuffs on August 30, 2012 at 01:36 AM

    Dear Jotform support,

     

    I'm trying to create a new form. After the form is done, when I click preview there is an error saying "Form not found. This form has been deleted by the owner. Try contacting the owner of this form. However, if I click open in new tab, the form will show again.

    To add on to this, after embedding it to my facebook brand page, filling the form up and hitting the 'submit' button, the same error shows up. I don't have this issue with another old form I created a while ago, only having issues with all forms I created today.

     

    Old form : http://www.jotform.me/form/21092978914463

     

    New form : http://jotform.me/form/22418950767462

     

    I copied these URLs out directly from the window after clicking the preview tab

    Page URL:
    http://jotform.me/form/22418950767462

    Screenshot
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    JotForm Support

    Answered by idarktech on August 30, 2012 at 03:24 AM

    Hi,

    We are truly sorry about that. This is a problem on our end and should be fixed ASAP. We'll update you here once the problem is fixed, in the mean time, please use this URL http://form.jotform.me/form/22418950767462 to be able to view your form.

    Sorry for the inconveniences caused.

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    Answered by keescreampuffs on August 30, 2012 at 03:32 AM

    Hi,

     

    Thank you for your assistance and I look forward to hearing from you guys after the issue is rectified.

    Have a nice day ahead