- zorigfoundationAsked on August 30, 2012 at 02:30 AM
Just as I was thinking JotForm is the best thing since sliced bread, I've started to experience a very frustrating problem. Can anyone please take a look?
Here's the form link:
And here's the message:Oops!Form not found: 22420496255452==
- JotForm SupportidarktechAnswered on August 30, 2012 at 03:31 AM
We are aware of this issue. Our developers are now looking in to it. We'll update you here as soon as the problem is fixed.
Apologies for the inconveniences caused.
- suskunkarizmaAnswered on August 30, 2012 at 06:34 AM
Lütfen En kısa sürede düzeltin :(
- JotForm SupportidarktechAnswered on August 30, 2012 at 06:41 AM
Sorry about this. We have already notified our developers to have this sorted out as soon as possible. We'll keep you guys posted. Thank you for your patience.
- q72Answered on August 30, 2012 at 06:50 AM
@idarktechForm not foundThis form is disabled.
- JotForm SupportidarktechAnswered on August 30, 2012 at 07:55 AM
Your form was suspended due to one of your form asks an account informations. May we know the purpose of this form? If you've embedded this form, please provide to us the website URL so we can inspect its uses.
- rizeassociatesAnswered on August 30, 2012 at 08:05 AM
Has the Form Not Found issue sorted?
- JotForm SupportidarktechAnswered on August 30, 2012 at 10:02 AM
Yes the problem has been fixed. It should be fine now.
Sorry for the delay on this matter.
- eiermannAnswered on September 06, 2012 at 05:51 AM
unfortunately the problem is not solved yet. I put a new form on my website and received in average 1 submission per minute für the first half an hour after that the form did not work anymore and disappeared.
Link to the website is: Beach Lounge Pool Party
Link to the form: http://form.jotformpro.com/jsform/22484481028959
Looking forward to hear back from you. It somehow ruined my campaign :(
- gori-mathewAnswered on September 06, 2012 at 06:52 AMHi Chris
We apologize for inconvenience this issue has caused to you.
You can try also to change your form's URL with www prefix and test. Since We have been having issues with replication delay on our EU servers.
Until this issue is solved, you can use our website for Europe region: http://www.jotformeu.com/
I have checked on your set notification email and as you can see in the logs below, there are alerts
being sent to your notification email address.
Current Server: /var/log/jotform/amazonSES.log:[05/Sep/2012:12:14:15 -0400] 22484481028959 AmazonSES
Sent email to firstname.lastname@example.org - MessageID:000001399735e441-d218a953-15dc-
4d99-80fe-690e647c01b0-000000 - RequestId:bc9e8dc3-f774-11e1-a257-01f53052f42aying: /var/log/jotform/amazonSES.log:[05/Sep/2012:12:01:29 -0400] 22484481028959 AmazonSES
Sent email to email@example.com - MessageID:00000139972a35dc-213c9e8c-83fb-
4847-a44c-13f46798eefd-000000 - RequestId:f4552ab9-f772-11e1-a7c9-9dcdd633f85cmonk: /var/log/jotform/amazonSES.log:[05/Sep/2012:11:44:14 -0400] 22484481028959 AmazonSES
Sent email to firstname.lastname@example.org - MessageID:00000139971a6949-a68bc266-092f-
49b6-97e8-1f350d731ef7-000000 - RequestId:8b2bda01-f770-11e1-9295-a35af04d6e4f
Lets know if this information was helpful to you.