- chattyimpAsked on September 14, 2017 at 06:36 AM
I've been upgrading my account but recently I got a disabled account email as my plan supposedly wasn't big enough because I'd been downgraded to a free account for some reason.
Now all of my form submissions have been cleared?
- JotForm SupportliyamAnswered on September 14, 2017 at 08:57 AM
Thank you for posting your concern, chattyimp.
As it looks like, back when you were under a free account, it limited your submissions view to 500 latest submissions. As you have now upgraded, I processed a recalculation of your submissions and you should now be able to view all your submissions.
If you have questions, please let us know.