Payment vendor you don't support

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    Asked on September 14, 2017 at 09:52 AM

    How long does it take for JotForm to interface to a new payment processor you do not currently support.  For example COJ standardized on ACI Worldwide / Official Payments.  How long would it take to engage with the vendor, code, test, and deploy to production?

    If you can respond to this ASAP this morning it would be helpful for a senior manager meeting we have.

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    Answered on September 14, 2017 at 11:25 AM

    New features or integrations in JotForm are implemented depending on the complexity and the demand of users who wants the same features or integrations. Unfortunately, we cannot give you a timeframe on how long new payment integrations are implemented or added on JotForm.