form submission notifications not coming through

  • Profile Image
    InboundPTY
    Asked on September 14, 2017 at 09:57 AM

    Hi 

    I am not getting my form  submissions notifications into my email inbox

     

    can  you help

     

    Lee

  • Profile Image
    david
    Answered on September 14, 2017 at 11:25 AM

    I checked the email logs for your account and did not see any interruptions in sending:

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Check your spam/junkmail folder to see if the emails are being filtered there.