Help please: subscriptions erased...

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    Claude carnot
    Asked on September 14, 2017 at 10:13 AM

    I need help please

    I tried to delete one subscription and apparently deleted all...

    Thu, 14 Sep 17 - 10:32
    You have deleted submission #3811857905824657638 from 72001996519965
    Can you help please? Thanks
  • Profile Image
    Answered on September 14, 2017 at 11:45 AM

    Can you provide us more details regarding your issue? You are trying to delete one submission on your form but deleted all of the submission of your form? The form you mentioned currently has 32 submissions.



    Please note that in JotForm, deleted submission cannot be retrieved back again. This is the reason why a confirmation message is displayed when deleting a submission.

    If you have setup an email notification to your form, we can trace back the data by checking your account's email history. To check your account's email history, you can check this guide: How to View All Your Form Email History.