Why are my forms disabled?

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    jdthedj10
    Asked on September 14, 2017 at 10:28 AM

    I have tried repeatedly to ask for assistance to resolve this issue. I have responded with pictures of my problems but no resolve. I can not work if customers can not reach me. My forms are disabled and you will not help me. I am cancelling my service to you. Even after paying you $19.00 I still am locked out after several hours. I now have a subscription with www.formsite.com and they are amazing to work with!!

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    Kevin_G
    Answered on September 14, 2017 at 11:57 AM

    Apologies for the inconveniences this may have caused to you. 

    I have just checked your account and it seems to be currently active, I can also see there are some threads related to your account and they are about your forms suspension, you were already assisted on those threads: 

    https://www.jotform.com/answers/1247029 

    https://www.jotform.com/answers/1247550 

    https://www.jotform.com/answers/1247546

    I would recommend you to please check the replies you have received on those threads, if you have questions, please let us know.