Form is not shown on Facebook mobile

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    Asked on September 14, 2017 at 11:24 AM

    My form shows up on facebook DESKTOP but not facebook MOBILE.

    how can i get it to show on facebook mobile?


    also when i share the link to my form it only shows a caption in the preview window that says jotform, how can i customize this info?

  • Profile Image
    Answered on September 14, 2017 at 12:38 PM

    The form is not shown on the Facebook mobile because of a limitation coming from Facebook. Custom page tabs cannot be shown on mobile devices.

    You can take a look at the following bug report on Facebook: 

    You can add your form using the custom Iframe App method — 

    There are also specialized companies who have dedicated their services to enabling Facebook tab pages to be shown even to mobile users. Examples of these companies: 

    You may want to consider checking on any of them and use it as a workaround to show your form in Facebook on mobile devices.

    I do not understand your second question. Can you provide us a screenshot, so that we can better understand what are you trying to rename?