Why my collaborator is receiving an error on editing the form?

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    meadabig
    Asked on September 14, 2017 at 12:19 PM

    I sent the link to my collaborator but when they try to get onto the form they received the attached error message. I screenshot the message. If you can give any ideas on what may be happening that would be greatly appreciated.

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    Nik_C
    Answered on September 14, 2017 at 01:51 PM

    I tested your form and collaboration option, but I wasn't able to replicate the mentioned issue.

    I created another link https://support.jotform.com/build/72544828092159?iak=1df65e64acb6fe77e854df10763326bc-599fd7cbd7735a69

    and tested, it worked fine. Could you please try and see if it works for you and for your collaborator. Also, if the issue persists please try a different browser.

    Let us know if any of this worked.

    Thank you!