My Form doesn't work?

  • Profile Image
    booktheafterparty
    Asked on August 30, 2012 at 05:39 AM

    I get this message everytime I try to make a submission on my form.

     

    Details: File: /www/v3/live/lib/classes/Submission.php Line: 233

  • Profile Image
    gori-mathew
    Answered on August 30, 2012 at 06:10 AM

    Hi,

    We apologize for any inconvenience that this issue has caused to you. I have submitted a ticket to our develepment team regading this issue. As soon as our developerS fix the issue, we will inform you immediately.

    in the meantime since it seems we have a replication delay on our EU servers and until this issue is solved, you can use our website for Europe region: http://www.jotformeu.com/

    Create a form via mentioned above website and then use form URL with www prefix.

    Example:

    use

    http://WWW.jotformeu.com/form/22416763909359

    instead of

    http://form.jotformeu.com/form/22416763909359

    Please can you share with us the form URL or ID.