What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Form doesn't work?

    Asked by booktheafterparty on August 30, 2012 at 05:39 AM

    I get this message everytime I try to make a submission on my form.

     

    Details: File: /www/v3/live/lib/classes/Submission.php Line: 233

  • Profile Image

    Answered by gori-mathew on August 30, 2012 at 06:10 AM

    Hi,

    We apologize for any inconvenience that this issue has caused to you. I have submitted a ticket to our develepment team regading this issue. As soon as our developerS fix the issue, we will inform you immediately.

    in the meantime since it seems we have a replication delay on our EU servers and until this issue is solved, you can use our website for Europe region: http://www.jotformeu.com/

    Create a form via mentioned above website and then use form URL with www prefix.

    Example:

    use

    http://WWW.jotformeu.com/form/22416763909359

    instead of

    http://form.jotformeu.com/form/22416763909359

    Please can you share with us the form URL or ID.