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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom URL

    Asked by dleflang on January 26, 2011 at 10:51 AM


    Custom URL attempt is "saving" but does not appear to be linked to any form.

    Steps: Source code, URL, advanced iptions, custom URL, my custom name is there and saved, but this URL seems to be broken link.

    What am I doing wrong?

    Thank you


  • Profile Image

    Answered by dleflang on January 26, 2011 at 04:04 PM

    I will answer myself:

    there was a space in the custom portion Cardiology Invitation, which became Cardiology_Invitation in the custom URL.

    For whatever reason, that link did not work.

    I tried just Cardiology, and voila, it worked.


    Awesome software.

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    JotForm Support

    Answered by abajan on January 26, 2011 at 07:38 PM

    That's the thing about coding in general: Every semicolon has to be in place, no comma should be missing... all sorts of seemingly slight mistakes can throw everything out of whack. For instance, a common mistake many people who can't get images displayed on their online webpages (even though they display just fine in their browsers locally) is to have the extensions of those images in ALL CAPS. It's usually not their fault. It's just that some image editing applications do that.


    JotfForm is "Awesome software." I totally agree! :)