I am not getting paid PayPal payment submissions

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    taddasfitness
    Asked on September 14, 2017 at 02:03 PM

    People are registering through the form and I am receiving the payment but I am not getting form submissions.  

    This is my 2nd request.  Can this please be resolved? 

  • Profile Image
    Mike
    Answered on September 14, 2017 at 03:16 PM

    Please check David's answer in your previous support thread:

    https://www.jotform.com/answers/1241213

    Make sure that IPN option is enabled in your PayPal account settings.

    You may also check the next guide for more information:

    Paypal Incomplete Payments FAQ

    If you need any further assistance on this, please let us know.