My registrants are not receiving the automated email telling they are registered

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    dannasnow
    Asked on September 14, 2017 at 03:32 PM

    I believe I have set up my forms to send anyone who registers for my events an email telling them their registration has been received. Yet, it seems none of them are receiving the email! Please help!!!

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    Welvin
    Answered on September 14, 2017 at 04:56 PM

    That's because you have selected the Full Name field as the Recipient in the autoresponder email which is incorrect. You should choose the email field.

     

    Please correct your settings to fix the problem.