- OrionDocketsAsked on September 15, 2017 at 08:58 AM
- JotForm SupportdavidAnswered on September 15, 2017 at 11:31 AM
I see you have upgrade to Silver monthly instead of Bronze yearly. There is a credit of $151.00 for the difference between the two packages. Let us know if you would like for us to refund the credit or to simply refund both subscriptions.
- OrionDocketsAnswered on September 16, 2017 at 12:43 AMDear Sir ,
I need refund for Bronze 1 Year plan only and i would like to continue
silver plan for monthly.
- JotForm SupportChriistianAnswered on September 16, 2017 at 03:46 AM
Thank you for confirming to us that you want to retain the Silver Monthly Subscription in your account. I have now refunded the credit for the difference between the two subscriptions.
If you have more questions or concerns, please let us know.