I had selected BRONZE PLAN for the 1 YEAR , after that i had cancled the subscription how do i get refund for that ?

  • OrionDockets
    Asked on September 15, 2017 at 8:58 AM
  • David JotForm Support
    Replied on September 15, 2017 at 11:31 AM

    I see you have upgrade to Silver monthly instead of Bronze yearly.  There is a credit of $151.00 for the difference between the two packages.  Let us know if you would like for us to refund the credit or to simply refund both subscriptions.

  • OrionDockets
    Replied on September 16, 2017 at 12:43 AM
    Dear Sir ,
    I need refund for Bronze 1 Year plan only and i would like to continue
    silver plan for monthly.
    ...
  • Chriistian Jotform Support
    Replied on September 16, 2017 at 3:46 AM

    Thank you for confirming to us that you want to retain the Silver Monthly Subscription in your account. I have now refunded the credit for the difference between the two subscriptions.

    If you have more questions or concerns, please let us know.