Missing column on excel report of one of my forms

  • Grenoble_esplanade
    Asked on September 15, 2017 at 9:49 AM

    Hello,

    There is a missing column on the xls reports of my form "Enquete en ligne Plan d'Amenagement".

    This column is related to the last question of my form ("Souhaitez-vous ajouter des remarques générales concernant le projet ?"). It contains valuable information.

    It's not missing in html reports.

    Can you do something about it ?

    Thank you,

    Aurelien

    Jotform Thread 1248654 Screenshot
  • David JotForm Support
    Replied on September 15, 2017 at 11:45 AM

    I checked your forms excel report and all the columns were included:

    Missing column on excel report of one of my forms Image 1 Screenshot 20

    If this is still not being included on your end, let us know and we will have another look.

  • Grenoble_esplanade
    Replied on September 15, 2017 at 12:27 PM

    I deleted all my reports and created a new excel report, now it's fine.

    I suppose this column was not included in my first query.

    Thank you for your answer.

  • David JotForm Support
    Replied on September 15, 2017 at 1:23 PM

    If the excel report was created before the field was added to the form, it would indeed be excluded from reports.  Creating a new one as you have seen will included all current fields.

    If there is anything else we can help with, just let us know.