- Grenoble_esplanadeAsked on September 15, 2017 at 09:49 AM
There is a missing column on the xls reports of my form "Enquete en ligne Plan d'Amenagement".
This column is related to the last question of my form ("Souhaitez-vous ajouter des remarques générales concernant le projet ?"). It contains valuable information.
It's not missing in html reports.
Can you do something about it ?
- JotForm SupportdavidAnswered on September 15, 2017 at 11:45 AM
I checked your forms excel report and all the columns were included:
If this is still not being included on your end, let us know and we will have another look.
- Grenoble_esplanadeAnswered on September 15, 2017 at 12:27 PM
I deleted all my reports and created a new excel report, now it's fine.
I suppose this column was not included in my first query.
Thank you for your answer.
- JotForm SupportdavidAnswered on September 15, 2017 at 01:23 PM
If the excel report was created before the field was added to the form, it would indeed be excluded from reports. Creating a new one as you have seen will included all current fields.
If there is anything else we can help with, just let us know.