I had it working to accept the user selecting more than one choice in a list. Tested it and it was working. It is no longer working although that opti

  • cenon
    Asked on September 15, 2017 at 10:31 AM

    I had it working to accept the user selecting more than one choice in a list. Tested it and it was working. It is no longer working although that opti

    Jotform Thread 1248700 Screenshot
  • John_Benson
    Replied on September 15, 2017 at 12:04 PM

    To my understanding, you cannot see the options inside the drop-down menu. 

    I opened your form and I was not able to replicate the issue. I can see the options of the Position field properly. Here's a screenshot:

    I had it working to accept the user selecting more than one choice in a list Screenshot 30

    Please try viewing the form using the Preview button and not in the Form Builder. To do that, please click the Preview button on the top right of the screen as shown in the image below.

    I had it working to accept the user selecting more than one choice in a list Screenshot 41

    If the issue persists, please contact us again. Thank you.

  • cenon
    Replied on September 15, 2017 at 12:50 PM

    No that is not the issue. I am having issue in that I have turned ON the ability to allow people to select more than one position from the list. It was working a couple of weeks ago. It is not working now and I need to put the form live. I have tried turning that setting off and on again on that field, tested it and it only stores the last one chosen. If you look at the URL that I posted you will see the Setting for that field to allow that functionality is ON.

    Thanks for looking into this.

    Vicki

  • Chriistian Jotform Support
    Replied on September 15, 2017 at 2:34 PM

    I made a test submission to your form. I was able to select multiple positions (by pressing Shift and clicking the options).

    I had it working to accept the user selecting more than one choice in a list Screenshot 30

     

    My selections were also properly recorded in your Submissions page.

    I had it working to accept the user selecting more than one choice in a list Screenshot 41

  • cenon
    Replied on September 15, 2017 at 2:37 PM

    Cool - I will add a note to the form to ask people to press shift when selecting more than one position.

     

    Thanks so much!

    Vicki