returning to complete forms

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    gwc
    Asked on August 30, 2012 at 10:37 AM

    Hi 

    I created a form on behalf of somone, which they then imported into there own account.  However now they've done that, we can't get it to return to incomplete forms using the URL session, i.e. http://form.jotform.us/form/224245395xxxxxx?session=email. It worked absolutely fine when I created it in my account, however that is not longer the case.  Any ideas

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    Goldo
    Answered on August 30, 2012 at 12:41 PM

    Have you check the form ID? as it will change when they try to import it to their own account. Moreover, provide us the form ID so that we can check.