URGENT ISSUE - Paid for yearly subscription but still showing free - NO forms submitting

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    therealjalvizo
    Asked on September 15, 2017 at 01:19 PM

    I need some help with this, we use these forms for our patient registration! No patients can pre-register because its saying "Quota Exceeded" we paid for Bronze for a year and its not showing. i sent the email receipt to your support@jotform.com

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    therealjalvizo
    Answered on September 15, 2017 at 01:26 PM

     

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    Chriistian
    Answered on September 15, 2017 at 02:39 PM

    I  see that my colleague has already responded to your thread https://www.jotform.com/answers/1248876 for the same concern. Pleas follow up on that thread if you need further help.