URGENT ISSUE - Paid for yearly subscription but still showing free - NO forms submitting

  • therealjalvizo
    Asked on September 15, 2017 at 1:19 PM

    I need some help with this, we use these forms for our patient registration! No patients can pre-register because its saying "Quota Exceeded" we paid for Bronze for a year and its not showing. i sent the email receipt to your support@jotform.com

  • therealjalvizo
    Replied on September 15, 2017 at 1:26 PM

    URGENT ISSUE Paid for yearly subscription but still showing free NO forms submitting Image 1 Screenshot 20

     

  • Chriistian Jotform Support
    Replied on September 15, 2017 at 2:39 PM

    I  see that my colleague has already responded to your thread https://www.jotform.com/answers/1248876 for the same concern. Pleas follow up on that thread if you need further help.