Unable to conditionally set as required the file upload field

  • Profile Image
    mrjaober
    Asked on September 15, 2017 at 01:26 PM

    https://form.jotform.us/72504434519152

    Even though I set the required field in the properties and/or put a conditional requirement, the form does't enforce the validation. People are submitting forms without a document attached. 

  • Profile Image
    Nik_C
    Answered on September 15, 2017 at 02:45 PM

    I checked your form and I was able to replicate this issue. So I tried clearing your forms cache and it worked:

    Could you please check on your side if everything works as intended?

    Please let us know.

    Thank you!

  • Profile Image
    mrjaober
    Answered on September 15, 2017 at 03:58 PM

    That's great, thank you!