PayPal Error Message

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    Asked on September 15, 2017 at 02:06 PM

    I am receiving a PayPal  - Things don't appear to be working message at this moment. Please try again later.  

    Is this error from JotForm or PayPal?  I have up to 1,000 payments per month.

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    Answered on September 15, 2017 at 04:07 PM

    I cloned your form to test it and I am unable to reproduce the issue:

    My clone redirects to PayPal as it should.  This is with no modifications being made to the form.

    I would recommend contacting PayPal to see if there are any issues with your account or restrictions.  Your form should be working as it is set up.

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    Answered on September 18, 2017 at 01:25 AM


    PayPal can trigger errors on their side from time to time. It should not affect your customers regular checkout flow.

    Please contact PayPal regarding this issue.

    Thank you