Forms not being forwarded to my email

  • mastersacademyofart
    Asked on September 15, 2017 at 2:37 PM

    For some reason I am not getting submission forms forwarded to my email.  I have received a few in the past, but not all of them come to me and I don't know they've been filled out or submitted unless I log in to my jot form account, which I don't regularly do.  Many of these forms are new student forms and I need to be made aware when they are filled out so I can welcome the new students.  Please help!

    -Ryan

  • Mike
    Replied on September 15, 2017 at 4:45 PM

    Thank you for contacting us.

    Your email address is not blocked on our end, and messages are being marked as successfully sent according to the account email history.

    Please check a Spam folder to see if some messages ended up there.