What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How Can I Block submissions from Users Sending Spam?

    Asked by burnspest on August 30, 2012 at 11:58 AM

    Hello,

     

    I just signed up for jotform for a client of mine and we've been getting spammed, seemingly by the same group of people. Can you block them or their IP address?  I've also enabled the strict filtering that prevents spammers from sending multiple messages from the same IP, but it doesn't seem to be working either.  The spam (mixed in with a few legitimate form submissions) is hitting our Contact Form only, which is on our Contact Page of the website at the bottom of the page (it isnot the Request an Estimate form on the top right as this is a custom form not created in jotform).

     

    Thank you.

    Page URL:
    http://www.burnspestelimination.com/contact.htm

    Submissions block contact form JotForm spammers
  • Profile Image

    Answered by burnspest on August 30, 2012 at 12:02 PM

    By the way, the ones that are spam typically don't have any comments or nonsense comments, such as a bunch of letters.

     

    Submission Date
    2012-08-30 00:25:22
    IP
    72.152.11.83
    Full Name
    Patsy Ruble
    Phone Number
    (770) 4647766
    Zip Code
    30279
  • Profile Image
    JotForm Founder

    Answered by aytekin on August 30, 2012 at 03:33 PM

    You cannot block them by IP address, but if you think they are spam bots you can add a captcha field to your form. It is under Power Tools toolbox on the form builder. 

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    Answered by MediaMix1 on September 23, 2013 at 11:45 AM

    I have the same problem. There is a captcha field on my form. It would be really nice to be able to block the email address.

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    JotForm Support

    Answered by KadeJM on September 23, 2013 at 01:58 PM

    @MediaMix1

    If you're having further issues or questions and suggestions about this we would kindly like to request that you please open up a New Thread with details about your situation and we will respond to you as soon as we can, thanks in advance!