message not reaching our email accounts

  • Profile Image
    iqu
    Asked on August 30, 2012 at 12:08 PM

    Hi 

    We have created 4 forms with same recipient: post@adea.no (site: www.adea.no)

    None of the forms filled out seem to reach their destination, atltough we see they get into the jotform space etc.

    Can ypu kindly send us a Log so we can see if its our Spam filter or firewallor srver that stops the incmoning messages etc,

    here is one of the forms: http://form.jotformeu.com/form/22391951732354

    Kindly send Log to: post@paterex.no our admin for the forms and website....

    Thank you in advance.

    Ps, we truly love you service and we will go pro as we get more incming messages very soon :)

    Thanks again.

    Kind Regards

    Ciprian

  • Profile Image
    pinoytech
    Answered on August 30, 2012 at 04:08 PM

    Hi Ciprian,

    It seems that your email address "post@adea.no" is in our bounce list. I have remove your email address now in our bounce list and it should be working fine by now.

    Thank you!